Goff Heat & Cooling, LLC. PRIVACY POLICY Goff Heat & Cooling, LLC. ("Goff Heat & Cooling") respects individual privacy and values the confidence of its customers, employees, vendors, consumers, business partners and others. Goff Heat & Cooling strives to collect, use and disclose Personal information in a manner consistent with the laws of the countries in which it does business, and has a tradition of upholding the highest ethical standards in its business practices. Goff Heat & Cooling abides by the Safe Harbor Principles developed by the U.S. Department of Commerce and the European Commission and the Frequently Asked Questions (FAQs) issued by the Department of Commerce on July 21, 2000.
I. SCOPE This Policy applies to all Personal information received by Goff Heat & Cooling in any format including electronic, paper or verbal. Goff Heat & Cooling collects and processes Personal information concerning current and former employees and their respective family members, as well as applicants for employment through its Internet websites, its intranet site, electronic mail and manually. Goff Heat & Cooling is the sole owner of information it collects from current and former employees, applicants for employment, customers, vendors and others. Goff Heat & Cooling will not sell or share this information with third parties in ways different than what is disclosed in this Privacy Policy. On a global basis, Goff Heat & Cooling will, and will cause its affiliates to, establish and maintain business procedures that are consistent with this Policy.
Personal information collected by Goff Heat & Cooling from employees and applicants for employment is maintained at its business office in Kirbyville, Missouri in the United States. Goff Heat & Cooling collects Personal information for, among other things, legitimate human resource business reasons such as payroll administration; filling employment positions; administration and operations of its benefit programs; meeting governmental reporting requirements; security, health and safety management; performance management; company network access; and authentication. Goff Heat & Cooling does not request or gather information regarding political opinions, religion, philosophy or sexual preference. To the extent Goff Heat & Cooling maintains information on an individual’s medical health or ethnicity (as legally required), Goff Heat & Cooling will protect, secure and use that information in a manner consistent with this Policy and applicable law.
Personal information collected by Goff Heat & Cooling from prospective customers, consumers, vendors, business partners and others may be maintained at its Business office in Kirbyville, Missouri. Goff Heat & Cooling collects Personal information for, among other things, legitimate business reasons such as customer service; product, warranty and claims administration; meeting governmental reporting and records requirements; maintenance of accurate accounts payable and receivable records; internal marketing research; safety and performance management; financial and sales data; and contact information. All Personal information collected by Goff Heat & Cooling will be used for legitimate business purposes consistent with this Policy.
III. DEFINITIONS For purposes of this Policy, the following definitions shall apply:
"Agent" means any third party that uses Personal information provided by Goff Heat & Cooling to perform tasks on behalf of or at the instruction of Goff Heat & Cooling.
"Goff Heat & Cooling" means Goff Heat & Cooling, LLC.
"Personal information" means any information or set of information that identifies or could be used by or on behalf of Goff Heat & Cooling to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public Personal information.
"Sensitive Personal information" means Personal information that reveals race, ethnic origin, trade union membership, or that concerns health. In addition, Goff Heat & Cooling will treat as sensitive Personal information any information received from a third party where that third party treats and identifies the information as sensitive.
IV. PRIVACY PRINCIPLES The privacy principles in this Policy are based on the seven Safe Harbor Principles.
(1) NOTICE: Where Goff Heat & Cooling collects Personal information directly from individuals, it will inform them about the purposes for which it collects and uses Personal information about them, the types of non-agent third parties to which Goff Heat & Cooling discloses that information, and the choices and means, if any, Goff Heat & Cooling offers individuals for limiting the use and disclosure of their Personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal information to Goff Heat & Cooling, or as soon as practicable thereafter, and in any event before Goff Heat & Cooling uses the information for a purpose other than that for which it was originally collected. Goff Heat & Cooling may disclose Personal information if required to do so by law or to protect and defend the rights or property of Goff Heat & Cooling.
(2) CHOICE: Goff Heat & Cooling will offer individuals the opportunity to choose (opt-out) whether their Personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
For sensitive Personal information, Goff Heat & Cooling will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
Goff Heat & Cooling will provide individuals with reasonable mechanisms to exercise their choices should requisite circumstances arise.
(3) DATA INTEGRITY: Goff Heat & Cooling will use Personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Goff Heat & Cooling will take reasonable steps to ensure that Personal information is relevant to its intended use, accurate, complete and current.
(4) TRANSFERS TO AGENTS: Goff Heat & Cooling will obtain assurances from its Agents that they will safeguard Personal information consistently with this Policy. Examples of appropriate assurances that may be provided by Agents include: a contract obligating the Agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the Agent, or being subject to another European Commission adequacy finding (e.g., companies located in Hungary and Switzerland). Where Goff Heat & Cooling has knowledge that an Agent is using or disclosing Personal information in a manner contrary to this Policy, Goff Heat & Cooling will take reasonable steps to prevent or stop the use or disclosure. Goff Heat & Cooling holds it Agents accountable for maintaining the trust our employees and customers place in the company.
(5) ACCESS AND CORRECTION: Upon request, Goff Heat & Cooling will grant individuals reasonable access to Personal information that it holds about them. In addition, Goff Heat & Cooling will take reasonable steps to permit individuals to correct, amend or delete information that is demonstrated to be inaccurate or incomplete. Any employees that desire to review or update their Personal information can do so by contacting their local Human Resources Representative.
(6) SECURITY: Goff Heat & Cooling will take reasonable precautions to protect Personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. Goff Heat & Cooling protects data in many ways. Physical security is designed to prevent unauthorized access to database equipment and hard copies of sensitive Personal information. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and encryption technology. Goff Heat & Cooling limits access to Personal information and data to those persons in Goff Heat & Cooling's organization, or as agents of Goff Heat & Cooling, that have a specific business purpose for maintaining and processing such Personal information and data. Individuals who have been granted access to Personal information are aware of their responsibilities to protect the security, confidentiality and integrity of that information and have been provided training and instruction on how to do so.
(7) ENFORCEMENT: Goff Heat & Cooling will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy and the US Department of Commerce Safe Harbor Principles. Any employee that Goff Heat & Cooling determines is in violation of this Policy will be subject to disciplinary action up to and including termination of employment.
V. DISPUTE RESOLUTION Any questions or concerns regarding the use or disclosure of Personal information should be directed to the Goff Heat & Cooling management at the address given below. Goff Heat & Cooling will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal information in accordance with the principles contained in this Policy.
VI. INTERNET PRIVACY Goff Heat & Cooling sees the Internet, intranets and the use of other technologies as valuable tools for communicating and interacting with consumers, employees, vendors, business partners and others. Goff Heat & Cooling recognizes the importance of maintaining the privacy of Personal information collected through websites that it operates. Goff Heat & Cooling's sole purpose for operating its websites is to provide information concerning products and services to the public. In general, visitors can reach Goff Heat & Cooling on the Web without revealing any Personal information. Visitors on the Web may elect to voluntarily provide Personal information via the Goff Heat & Cooling website but are not required to do so. Goff Heat & Cooling collects information from visitors to the websites who voluntarily provide Personal information by filling out and submitting online questionnaires concerning feedback on the website, requesting information on products or services, or seeking employment. The Personal information voluntarily provided by website users is contact information limited to the user's name, home and/or business address, phone numbers and email address. Goff Heat & Cooling collects this information so it may answer questions and forward requested information. Goff Heat & Cooling does not sell or share this information with non-agent third parties.
Goff Heat & Cooling may also collect anonymous information concerning website users through the use of "cookies" in order to provide better customer service. "Cookies" are small files that websites place on users’ computers to identify the user and enhance the website experience. None of this information is reviewed at an individual level. Visitors may set their browsers to provide notice before they receive a cookie, giving the opportunity to decide whether to accept the cookie. Visitors can also set their browsers to turn off cookies. If visitors do so, however, some areas of the Goff Heat & Cooling website may not function properly.
None of the Goff Heat & Cooling website is directed toward children. Nevertheless, Goff Heat & Cooling is committed to complying with applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act ("COPPA").
Goff Heat & Cooling website users have the option to request that Goff Heat & Cooling not use information previously provided, correct information previously provided, or remove information previously provided to Goff Heat & Cooling. Those that would like to correct or suppress information they have provided to Goff Heat & Cooling should forward such inquiries to:
Goff Heat & Cooling Privacy Inquiries 6452 E. State Hwy 76 Kirbyville, Missouri 65679 Attention: Stuart M Kuhs, Director Of Marketing & Customer Relations.
The inquiries should include the individual's name, address, and other relevant contact information (phone number, email address). Goff Heat & Cooling will use all reasonable efforts to honor such requests as quickly as possible.
Goff Heat & Cooling websites may contain links to other "non-Goff Heat & Cooling" websites. Goff Heat & Cooling assumes no responsibility for the content or the privacy policies and practices on those websites. Goff Heat & Cooling encourages all users to read the privacy statements of those sites; their privacy practices may differ from those of Goff Heat & Cooling.
VII. CHANGES TO THIS SAFE HARBOR PRIVACY POLICY The practices described in this Policy are current Personal data protection policies as of February 21, 2006. Goff Heat & Cooling reserves the right to modify or amend this Policy at any time consistent with the requirements of the Safe Harbor Principles. Appropriate public notice will be given concerning such amendments.
